SINGAPORE ASIA PUBLISHERS PTE LTD and its subsidiaries/affiliates incorporated in Singapore (collectively, 'SAP' or 'we') is committed to protecting your privacy and safeguarding your personal information.
This policy states what information we collect, how we use it, who we disclose it to and how you can access, change and remove your personal information on our website (“Site”). Your personal information will be retained for as long as it is necessary to fulfill the purpose for which it is collected, or for business or legal purposes, or in accordance with applicable laws.
Collection, Use and Disclosure of Personal Information
Generally, we may collect personal information when you visit our Site or mobile applications (“Apps”), (e.g. SAPeducation App FREE), perform online transactions through our Site and Apps, download or use any of our materials on our Site and Apps, sign up for an account with us or respond to any of our promotions and marketing initiatives.
The personal information gathered is used to deliver the services you requested via our Site or Apps. In order for our customer service officers to process your requests or orders, or respond to your enquiries promptly, we may need your personal information. Personal information is any information about you that you have provided to us including, but not limited to, your full name, identity card or birth certificate or passport details, telephone number(s), email address(es), residential address(es), date of birth, debit/credit card information, and personal opinions from feedback.
By providing us with your personal information, you consent to us collecting, using and disclosing your personal information in the manner as described in this policy. You should ensure that all personal information submitted to us is true, complete and accurate. Failure by you or a relevant third party to do so may result in our inability to provide you with the products and services you have requested.
We may collect your personal information when you sign up an account on our Site, Apps or with our electronic/digital products (e.g. Yoobook e-
editions, Yoobook interactive ebooks). In order to identify you and to process your purchases, we may collect information such as your name, address, email address, telephone number and credit card information.
We may collect information about your preferences when you browse our website through the use of 'cookies'. Cookies help the website to remember information about your visit to our website. Information like the webpages that you have viewed and your login identity may be collected to improve your browsing experience on our website. You can, however, disable this function in your browser's 'Internet Options'.
We may use your personal information to contact you for verification or marketing purposes from time to time. This may include mail, email and text messages. We are committed to send you only messages that we believe concern you or will interest you such as promotions, special offers and launch of new products. If you do not wish to receive such messages, you may opt out of these marketing messages at any time by calling us, emailing us or, if applicable and available, selecting the unsubscribe link at the bottom of the messages sent to you.
We do not sell your personal information to any third party.
We may, however, engage third party service providers to assist us in reaching out to you. In doing so, we will disclose your personal information to these service providers on a need-to-know basis. Access to your personal information will only be provided to them for the purpose of performing such functions. We will require these third party service providers to ensure that the personal information disclosed to them are kept confidential and secured.
When required by law, we may disclose your personal information to the authorities when requested.
Links to Third Party Websites
We encourage you to review the privacy statement of any sites you visit. Any access to such other sites or pages is at your own risk. We are not responsible for the privacy policies (including personal data protection and cookies), content or security of any third party websites linked to or from our website.
Storing of Your Personal Information
Your personal information is stored in our database. We take reasonable care to keep your personal information secure, but we cannot be held liable for any loss you may suffer for unauthorized access or loss of any data provided to our website.
Your personal information is retained as long as the purpose for which it was collected remains and until it is no longer necessary for legal purpose.
Changing of Your Personal Information
You may access and make amendments to your personal information by logging in to your personal account on our Site or Apps. It is important to keep your password secured to avoid unauthorized access.
Our contact information
Singapore Asia Publishers Pte Ltd
219 Henderson Road, #10-04
Henderson Industrial Park
Tel: +65 6276 8280
Fax: +65 6276 8292
Hours: Monday to Friday (9am to 6pm) & Saturday (9am to 12pm)